Mobile Crisis Response Team
If you or someone you know is experiencing a mental health or substance use crisis, our trained team is available 24/7 to offer swift, compassionate support in your time of need.
Here for you, anytime, anywhere
Call our dedicated crisis line at 1-800-952-2335 for immediate, 24/7 assistance.
What to expect when you call:
Immediate Assistance: A trained call taker will greet you calmly and gather key details about your situation.
Crisis De-escalation Tips: If safe, we’ll provide immediate guidance to de-escalate the situation.
Dispatch of Crisis Team: If necessary, we’ll send responders to your location and provide an estimated arrival time.
We aim to provide collaborative crisis support to all members of our community experiencing crisis. Our team acts as a first point of contact before hospitalization or law enforcement involvement is needed.
What We Do
We are a team of compassionate, caring, trained crisis responders who are prepared to assist community members in need. Our work is a collaborative effort between Family Service Agency of the Central Coast, and Santa Cruz County Behavioral Health.
We meet individuals in crisis wherever they are, with the goal of reducing law enforcement involvement and hospitalization in crisis situations. We aim to de-escalate, stabilize, support, and provide people in crisis with culturally responsive and clinically appropriate services.
Crisis Response
Our trained professionals provide swift on-site assessments and de-escalation.
Safety Planning
We collaboratively develop personalized safety plans to promote stability.
Resource Connection
We connect with community services like mental health care, housing, and medical support.
Follow-Up Care
Our team provides ongoing support post-contact to ensure continued wellbeing.
Culturally Responsive Services
We aim to serve all members of our community, inclusive of background and identity.
Our Service Model
Person-Centered & Trauma-Informed Care
Culturally Responsive Services
Interagency Collaboration with Law Enforcement & Emergency Medical Services